Database Administration (DBA) Services & Support

Flexible 24x7x365 Remote DBA, Cloud & Data Infrastructure Services

Receive full management of the application, maintenance, monitoring, development, support and consulting needs of your organization’s database utilizing the scalable and affordable Microsoft SQL.

Is your mission critical database stable and efficient? Does it perform optimally? Is it Secure? M-Theory’s DBA services can meet all your challenges and assume complete responsibility of your database environment.

Services

Database Assessments

Database Consulting

Database Development

Database Documentation

Database Lifecycle Management

Database Migrations

Database Monitoring

Database Projects

Database Tuning

Database Upgradest

DevOps

Remote DBA

Database Assessments

Database Consulting

Database Development

Database Documentation

Database Lifecycle Management

Database Migrations

Database Monitoring

Database Projects

Database Tuning

Database Upgradest

DevOps

Remote DBA

Features

Scalable to any size company or organization

24×7 monitoring through NOC and escalation according to defined customer policy

24×7 or 8×6 on-call support (as specified in contract) from DBA team with a 1-hour response time

Defining and maintaining quantitative SLA and helping enhance current service levels

Capacity planning & system architecture (ongoing for existing databases covered under contract)

Applying cumulative updates and security patches

Monitoring and managing database backups

Alert log-file monitoring and review of errors

Trouble-shooting errors, alerts and customer-escalated performance or functionality issues

General health checks/process accuracy

Reporting on state of databases

Instance-level tuning (proactive and reactive), includes memory settings & initialization parameters

Physical file management including binaries, datafiles, logs, backups, exports, etc.

License management (client is responsible for procuring licenses)

General Q&A and expertise sharing

Documentation related to changes or recommendations

Knowledge transfer between client in-house employees and DBA personnel

Preparation, delivery and discussion of monthly RDBA report

Scalable to any size company or organization

24×7 monitoring through NOC and escalation according to defined customer policy

24×7 or 8×6 on-call support (as specified in contract) from DBA team with a 1-hour response time

Defining and maintaining quantitative SLA and helping enhance current service levels

Capacity planning & system architecture (ongoing for existing databases covered under contract)

Applying cumulative updates and security patches

Monitoring and managing database backups

Alert log-file monitoring and review of errors

Trouble-shooting errors, alerts and customer-escalated performance or functionality issues

General health checks/process accuracy

Reporting on state of databases

Instance-level tuning (proactive and reactive), includes memory settings & initialization parameters

Physical file management including binaries, datafiles, logs, backups, exports, etc.

License management (client is responsible for procuring licenses)

General Q&A and expertise sharing

Documentation related to changes or recommendations

Knowledge transfer between client in-house employees and DBA personnel

Preparation, delivery and discussion of monthly RDBA report

Benefits

Get more from existing database and infrastructure investment.

Critical systems are monitored around the clock.

Get expertise for a fraction of the cost of a single consultant.

Know what your system is doing with regular assessments.

Improved your system performance and reduce critical incidents.