Unified Communications

Sophisticated Private Cloud Communications as a Managed Monthly Subscription

Secure & Trusted Unified Communications

Mobility | Data | Email | Directory Services | Collaboration | Conferencing | Telepresence | Presence

KEY FEATURES

Cloud-Based, On-Premise or Hybrid

Whether you need your communications solution built from the ground up, designed for on-premise or your data center, or if you need something turned up quickly in the cloud, M-Theory is your single source providing you with enterprise UCaaS.

Affordable Full Service

You will receive a full-service enterprise solution delivered on a cost-per-user basis, powered by our proprietary CapEx-as-a-Service™ model. Cisco Call Manager and Contact Center are typically provided to large enterprise, however with CapEx-as-a-Service™, a small SMB can leverage the power of Cisco.

Built to Specification

Experience nothing less than a single-tenant, custom built, and cost-per-user solution delivered to your doorstep. Through CapEx-as-a-Service™, you can select from cutting-edge manufacturers, such as Cisco, 3CX and Microsoft Teams.

Butler Service

M-Theory’s UCaaS solution is delivered via our white-glove managed service, eliminating the need to do it yourself or rely on internal IT resources. M-Theory manages all supporting issues with your unified communications and customizes the entire workflow especially with new hires, changes, redesign, onboarding & offboarding and user knowledge transfer.

Nonstop Communications

M-Theory provides continuous communications anywhere and with any device to improve your team’s productivity as they provide answers to customers faster.

The Latest Version

You decide how updates happen and when. M-Theory Group offers software support plus upgrades as part of your maintenance contract, carefully planning updates to minimize impact on your integrated apps.

Secure and Reliable

M-Theory knows compliance, cybersecurity & how to protect customer data. Expect the highest standards for encrypted communications.

PLATFORM OPTIONS


Collaborate from any workspace with flexible deployment models and get market-leading unified communications delivered on-premises and in the cloud with Cisco’s Unified Communication’s Products.

  • Cisco Webex Calling – World-class calling and collaboration capabilities are delivered from Cisco’s Webex cloud.
  • Cisco Webex Meetings – Meet with anyone online to present, share, and collaborate. With Webex Meetings, you can get business results quickly, increase team productivity, and lower costs.
  • Cisco Hosted Collaboration Solution – Hosted solution with business-class voice and video, instant messaging, and presence.
  • Cisco Jabber – Get extensive telephony features, including conferencing and video bridge capabilities. With Jabber, you can collaborate from anywhere, across any device or browser, including Windows, MacOS, iOS, Android, and Web SDK.
  • Cisco Unity Connection – Use a highly secure, scalable, and reliable solution to access voice messages anytime, anywhere, on any device. With Unity Connection, you can reduce TCO and get flexible deployment options.


Suitable for any business size or industry looking for an affordable and efficient option. 3CX can accommodate your business’s needs; from mobility and status to advanced contact center features. With 3CX’s modern, intuitive VoIP softphone and smartphone apps, users have instant access to communication tools such as status, instant messaging, web conferencing, the ability to chat & talk with website visitors, fax & voicemail to email and more.

  • Integrated Web Conferencing – Connect and collaborate in real-time with WebRTC-based 3CX WebMeeting
  • IP Telephony – Lower telco costs in half with IP communications and SIP trunking.
  • Android & iOS Apps – Take your office with you anywhere with advanced and reliable VoIP apps.
  • Inbox Faxes & Voicemails – Inbound faxes are converted to PDF & voicemails are converted to sound files.
  • Instant Messaging & Text Chat – Send and receive text messages from anywhere
  • Live Chat & Talk – Connect with existing and potential customers from your WordPress website

PRICING

M-Theory group offers flexible pricing for cloudCENTRX Services. The price will depend on the number of services (multiple services offer a bundle discount) and the complexity of customization.

Powered by CapEx·as·a·Service™

CapEx-as-a-Service™ (CaaS™) transforms Capital Expenditures (CapEx) of enterprise hardware and software to a managed Operating Expense (OpEx) by delivering people, processes, and technology through a managed services model. For more detailed information visit CapEx-as-a-Service™ page.