Office 365 Managed Services
M-Theory Group builds solutions for your unique technical environment, operational priorities and compliance needs. You will experience 24/7 monitoring and support services to allow for uninterrupted activity of your Office 365 environment.
M-Theory Group manages and supports ALL the areas in your Office 365 environment.
Security & Compliance Monitoring of Office 365
Business Continuity, Efficiency & Stability
Cost-effectiveness & Reduced Revenue Loss
Access to An Office 365 Expert
Cloud First Managed Updates
Improved Efficiency of IT Team
Data Protection Backup & Disaster Recovery
Security & Compliance Monitoring of Office 365
Business Continuity, Efficiency & Stability
Cost-effectiveness & Reduced Revenue Loss
Access to An Office 365 Expert
Cloud First Managed Updates
Improved Efficiency of IT Team
Data Protection Backup & Disaster Recovery
How M-Theory Starts
The initial step of the Office 365 managed services is to evaluate the performance and security through an initial assessment.
Among other parameters, the assessment will:
Page load time
Detect custom application exceptions
Review custom application code
Assess the content quality
After the diagnostics, we prepare a health check report with a list of detected issues and recommendations on how to fix them.
A Preferred Microsoft Partner
As a designated Managed Partner, M-Theory works with Microsoft to support some of their most strategic customers as an extension of Microsoft’s implementation team.
What M-Theory Will Do
Round-the-Clock Coverage – 24x7x365
Ongoing Office 365 Monitoring
Ongoing System Performance Check
Help Desk
Monthly Security Check
Patch Installation
Weekly Status & Monthly Heath Reports
Active Directory Server Monitoring & Management
Onboarding, Offboarding & User Adoption
Backup & Disaster Recovery Management
What M-Theory Will Do
Round-the-Clock Coverage – 24x7x365
Ongoing Office 365 Monitoring
Ongoing System Performance Check
Help Desk
Monthly Security Check
Patch Installation
Weekly Status & Monthly Heath Reports
Active Directory Server Monitoring & Management
Onboarding, Offboarding & User Adoption
Backup & Disaster Recovery Management
Office365 Backup
An independent data backup separated from the app itself is necessary to avoid the most common data loss pitfalls.
While Office 365 does include primitive restore capabilities for lost data, two major issues arise when using their tools: lost data and lost time.
Data loss due to inactive licenses:
As one would expect, an active Office 365 license is required to access O365 data. Unfortunately, inactive or deprovisioned user data is permanently deleted, and there is no rollback option.
Data loss due to permanent deletion:
When a SharePoint Online administrator deletes a site collection, all data will be placed in the Recycle Bin where it is kept for 93 days. At that time, it is automatically and permanently deleted, and there is no rollback option.
Data loss when restoring files:
When restoring older files from a SharePoint backup, the restore is targeted at the same URL. This means a restore overwrites whatever data currently exists in the site collection, and there is no rollback option.
Misconfigured application workflows
What SaaS Office 365 Protection Covers
What SaaS Office 365 Protection Covers
Security & Reporting
Balance security and transparency with powerful data controls and robust user lifecycle management. Protect valuable business data from accidents or malicious acts.
Security and Compliance:
SaaS Protection backs up data in compliance with Service Organization Control (SOC 1/ SSAE 16 and SOC 2) reporting standards and supports your HIPAA compliance needs.
Activity Log:
Maintain a detailed record of all administrator and user actions.